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Water & Sewer

Water & Sewer 

The water distribution in the City serves a population of approximately 3,850.  It provides potable water service to residents within the City, as well as portions of WilliamstownTownship through the 425 service agreements.  The system is comprised of a water treatment plant and five (5) well pump stations, and approximately  116.61 million gallons of water, or approximately 319,482 gallons per day and treated with chlorine.  

The sanitary collection system in the City serves a population of approximately 3,850.  It provides sanitary sewer service to all of the current residents within the City, as well as portions of Williamstown and Wheatfield Townships through the 425 service agreements.  The system is comprised of nine (9) pump stations, approximately three miles of force main, and twenty-one miles of gravity sanitary sewer. 

The Treatment facility was first designed in 1954 and expanded in 1971 and 1988.  The construction in 1971 converted the plant from a primary facility to a secondary facility with activated sludge, anaerobic digestion and filtration.  In 1988 the facility was expanded to meet the city's growth demands and more stringent effluent limitations.  In August of 1996 the City completed a Wastewater Treatment Plant Master Plan and a Sewer Master Plan in January 2005 that addresses future plant and sewer improvements. 

Billing

The City's water and sewer bills are generated on a bi-monthly basis (due in the odd number month; Jan/Mar/May/July/Sept/Nov).  Meters are read at the beginning of the billed month, processed at City Hall and then according to the City's charter must be mailed by the 10th of the billed month.  Bills must be received on  the 25th of the month (unless the 25th falls on a weekend or holiday; then they will be due on the next business day).  The morning after the due date there will be a 5% penalty assessed to any unpaid balance.   There will be a second 5% penalty assessed on the second Thursday of the month following the due date.  Shut off day is the third Wednesday of the month following the billed month.  Failure to receive your bill does not waive the past due penalties.  When reading your bill, an explanation of codes is listed on the back. Bills are based on usage, so each customer’s billing amounts will vary (number of people, washing machine, dishwasher, gardening, etc.), so it is not practical to compare your bill with another customer.

Payment of Water/Sewer Bills

You have several options for paying your bill…. you can mail it to us, you can come directly to City Hall and pay with cash, check or money order, or you can drop your payment in the drop box which is located on the west side of the door to City Hall. Check with your financial institution to see if online bill paying is available directly through them. We currently accept credit or debit cards on our website (www.williamston-mi.us).  There is a nominal fee associated with this service.  We also offer ACH payments.

FAQ's

-What are the current water and sewer bill rates?

-My water bill seems high, could I have a leak?

-What if I have a water or sewer emergency?

-Who is responsible for service lines?

-If my water is shut off, why do I have to pay the Readiness to Serve fees?

-What if I plan on leaving for an extended period of time?

-What if I receive an excessive water bill from a break in my plumbing?


Other Water & Sewer Documents

-Water Ordinance

-Sewer Ordinance

-Water and Sewer Application


Utility Billing
If your browser does not allow frames or you cannot access the utility billing 
click here

For an Email Authorization Form to email water/sewer bills, click here
 
 
The City of Williamston accepts ACH payments for your water/sewer utility bills.  Click here for more information.   
(This service is free of charge.)
 
 The City of Williamston accepts debit and credit card transactions for your convenience of paying water/sewer utility bills and taxes.  To use these services to pay on line, follow the link below.  Credit and debit cards are also accepted at the counter at City Hall, with applicable fees as set by the credit card companies. American Express is not accepted, and Visa is not accepted for water/sewer payments, per Visa restriction.

To access Utility Billing, click here.
(once at Utility Billing, click on Utility Billing OR Tax Information Search to access account)


- 2.65% of the payment amount, with a minimum service fee of $3.95 per payment transaction when credit cards are used for Real Estate Tax.
- 1.00% of the payment amount, with a minimum service fee of $1.00 per payment transaction when debit cards are used for Real Estate Tax.
- $3.95 per payment transaction when credit cards are used for Water & Sewer payments.
- $1.95 per payment transaction when debit cards are used for Water & Sewer payments.
For further instructions, click here.

 
WATER RATE INCREASE EFFECTIVE 7/1/17* 
 
Water Usage per 1000 gallons new rate $3.79
Water Ready to Serve rate $57.02
 
Sewer Usage per 1000 gallons new rate $6.26
Sewer Ready to Serve rate $45.46
 
 *This increase will effect your September 2017 water/sewer bill
 
 
For current water & sewer rates, please click here 
 
Impact Fees (Water/Sewer Connection fees), please click here