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Water & Sewer


CITIZENS GUIDE WATER BILL
Click here for the Citizens Guide Water Bill which offers general information on your water/sewer bill.

NOTICE TO CITY OF WILLIAMSTON WATER SUPPLY CUSTOMERS
Results from PFAS testing by State of Michigan - The results show that of the PFOA and PFOS compounds tested, the chemicals were not detected in the City's water supply; therefore, levels are below the EPA's LHA level.  Click here for entire notice.

WATER & SEWER
 

The water distribution in the City serves a population of approximately 3,850.  It provides potable water service to residents within the City, as well as portions of WilliamstownTownship through the 425 service agreements.  The system is comprised of a water treatment plant and five (5) well pump stations, and approximately  116.61 million gallons of water, or approximately 319,482 gallons per day and treated with chlorine.  

The sanitary collection system in the City serves a population of approximately 3,850.  It provides sanitary sewer service to all of the current residents within the City, as well as portions of Williamstown and Wheatfield Townships through the 425 service agreements.  The system is comprised of nine (9) pump stations, approximately three miles of force main, and twenty-one miles of gravity sanitary sewer. 

The Treatment facility was first designed in 1954 and expanded in 1971 and 1988.  The construction in 1971 converted the plant from a primary facility to a secondary facility with activated sludge, anaerobic digestion and filtration.  In 1988 the facility was expanded to meet the city's growth demands and more stringent effluent limitations.  In August of 1996 the City completed a Wastewater Treatment Plant Master Plan and a Sewer Master Plan in January 2005 that addresses future plant and sewer improvements. 

CROSS CONNECTION
A cross connection is an arrangement of piping which could allow undesirable water, sewage or chemical solutions to enter your drinking (potable) water system as a result of backflow. Cross connections with potable piping systems have resulted in numerous cases of illness and even death across the country. Historically, they are one of the most serious public health threats to a potable water supply system, and many times are present in a residential water system.  By eliminating cross connections, you can help protect the water we all share.

Click here for more information on cross connections.


BILLING

Starting in August 2019, the City's water and sewer bills will be generated on a monthly basis.  Each bill will be mailed no later than the 10th of each month and will be due the last Wednesday of the month.  A 10% penalty will be added to any unpaid balance the day after the bills are due.  If a balance remains, water shutoff for non-payment will occur the third Wednesday following the bill due date.  Failure to receive your bill does not waive the past due penalties.  When reading your bill, an explanation of codes is listed on the back. Bills are based on usage, so each customer’s billing amounts will vary (number of people, washing machine, dishwasher, gardening, etc.), so it is not practical to compare your bill with another customer.

PAYMENT OF WATER/SEWER BILLS

You have several options for paying your bill…. you can mail it to us, you can come directly to City Hall and pay with cash, check or money order, or you can drop your payment in the drop box which is located on the west side of the door to City Hall. Check with your financial institution to see if online bill paying is available directly through them. We currently accept credit or debit cards on our website (www.williamston-mi.us).  There is a nominal fee associated with this service.  We also offer ACH payments.

FAQ's

-What are the current water and sewer bill rates?

-My water bill seems high, could I have a leak?

-What if I have a water or sewer emergency?


OTHER WATER & SEWER DOCUMENTS

-Water and Sewer Ordinance

-Water and Sewer Application


Utility Billing
If your browser does not allow frames or you cannot access the utility billing 
click here

For an Email Authorization Form to email water/sewer bills, click here
 
 
The City of Williamston accepts ACH payments for your water/sewer utility bills.  Click here for more information.   
(This service is free of charge.)
 
 The City of Williamston accepts debit and credit card transactions for your convenience of paying water/sewer utility bills and taxes.  To use these services to pay on line, follow the link below.  Credit and debit cards are also accepted at the counter at City Hall, with applicable fees as set by the credit card companies. American Express is not accepted, and Visa is not accepted for water/sewer payments, per Visa restriction.

To access Utility Billing, click here.
(once at Utility Billing, click on Utility Billing OR Tax Information Search to access account)


- 2.65% of the payment amount, with a minimum service fee of $3.95 per payment transaction when credit cards are used for Real Estate Tax.
- 1.00% of the payment amount, with a minimum service fee of $1.00 per payment transaction when debit cards are used for Real Estate Tax.
- $3.95 per payment transaction when credit cards are used for Water & Sewer payments.
- $1.95 per payment transaction when debit cards are used for Water & Sewer payments.
For further instructions, click here.

 
 
For current water & sewer rates, please click here 
 
Impact Fees (Water/Sewer Connection fees), please click here